Contact Us
Whether you have a question about one of our reviews, spotted something that needs correcting, or want to share feedback about your experience with a site we cover, this is the right place. The editorial team at USA Casino reads every message and responds to genuine enquiries as quickly as we can.
What We Can Help With
We are an independent comparison and review platform focused on online slots and real-money casino sites available to US players. Our team researches and evaluates operators so readers can make informed decisions before they deposit. The kinds of messages we can most usefully help with include:
- Questions about a specific review — if something in our coverage of a casino or slots offering seems unclear, outdated or incomplete, let us know.
- Factual corrections — our reviews are verified against published operator terms, but bonus offers, game libraries and banking options do change. If you notice a discrepancy, we want to hear about it.
- Editorial feedback — if you think a site we have not yet covered deserves attention, or that we have missed an important factor in an existing review, we welcome that input.
- Business and partnership enquiries — if you represent a licensed, regulated operator and wish to discuss how USA Casino works, please use the contact route below and mark your message accordingly.
- Responsible gambling concerns — if you are worried about your own gambling or that of someone close to you, please visit our responsible gambling guidance page for tools and support resources available to US players.
What We Cannot Do
A few things fall outside what we are able to help with directly, and being upfront about that saves everyone time:
- We cannot intervene in disputes between players and casino operators. If you have a complaint about a site, contact the operator's support team first, then the relevant state gaming regulator if the issue is not resolved.
- We do not process payments, handle withdrawals or manage accounts on any casino platform. We are a review and comparison site, not a casino.
- We cannot advise on the legal gambling status of a specific state or city. Gambling law in the US varies significantly by jurisdiction — please check with your state's gaming authority for current rules where you are located.
- We are not a gambling helpline. For immediate support, the National Problem Gambling Helpline is available 24/7 at 1-800-522-4700, and the National Council on Problem Gambling (ncpgambling.org) offers further resources.
About USA Casino
USA Casino (nctp.org) is an independent editorial platform. We research and review licensed online casinos and slots sites available to US players, with the goal of giving readers straightforward, honest comparisons they can rely on. Our ratings reflect our editorial assessment — operators do not pay for higher scores. We may earn a commission if you visit a casino through a link on this site, but that commercial relationship does not determine how we rank or assess any operator.
Every site we cover is checked against publicly available licence information, and we only include operators that use HTTPS encryption and hold appropriate authorisation for the markets they serve. For more on how we approach our reviews, see our About Us page.
Our Editorial Standards
Because we cover real-money gambling products, we hold ourselves to a straightforward set of principles:
- We only review and recommend licensed, regulated casinos.
- We present bonus offers alongside their material conditions — wagering requirements, time limits and game restrictions — not as headline figures alone.
- We do not claim guaranteed outcomes, winnings or results from any game or strategy.
- RTP figures referenced in our reviews are long-term statistical averages, not predictions of individual results.
- We include responsible gambling information on relevant pages and link readers to support services.
- We correct errors when they are brought to our attention. If you find one, please tell us.
If you have read something on USA Casino that you believe conflicts with any of these principles, we take that seriously and ask you to get in touch.
Eligibility and Legal Reminders for US Players
Before contacting us with questions about whether a particular casino is right for you, it is worth noting a few points that apply across all of our coverage:
- Minimum age: The minimum legal age to gamble online in the US is 21 in most states. Some states set a different threshold for specific gambling activities. You must meet the legal age in your state before participating in any real-money gambling.
- Physical location: Most licensed US online casinos require you to be physically present within an authorised state at the time you play, even if you are a resident of another state. Geolocation checks are standard practice.
- State-by-state availability: Regulated online casino gambling is only legal in a limited number of US states. Our reviews note where specific sites are available and licensed.
Our Terms and Conditions set out the basis on which we publish information on this site, including the limits of our liability for decisions made on the basis of our content.
Response Times
We aim to respond to all editorial and factual enquiries within two to three business days. Business and partnership messages may take a little longer depending on volume. We do not guarantee a response to every message, particularly where the subject falls outside what we cover, but we read everything sent through this page.
Thank you for taking the time to reach out. Honest feedback from readers is one of the most useful tools we have for keeping this site accurate and genuinely useful.